TERMS AND CONDITIONS

Introduction


Welcome to the official website of Tab Top Company. In order to communicate with as much as possible of customers, the company has created an electronic market within its hard work to present the best and the easiest services for customers in an elegant and unique way


Definitions


Terms and Conditions: all obligations which are related to the user or the customer, are the rules and regulations controlling how to deal with the tabtop.com and purchase methods…..etc



User: is the visitor or the registered person in the tabtop.com that interacts with it by publishing and commenting.

Customer: the user who will use the tabtop.com and later will purchase the products of the tabtop.com

Content: the materials, lists, publications, messages, texts, files, pictures or other materials published on the tabtop.com.

Privacy: it is the way how tabtop.com administrators use regarding visitors and users data.

Authorized agent: the legal person who guarantees the products of the international brands in Egypt against manufacturing defects and repairs it.


Article One: Membership


Membership of tabtop.com membership is given to each applicant after approving the terms of using the tabtop.com. Considering that the user shall not register membership in two accounts or incorrect data, otherwise administrators will have the right to freeze or cancel one of them or both. Creating an account of a user is a frank approval of the terms and subdued to them.


Article Two: Approving terms


tabtop.com is an electronic market managed by Tab Top Company; the contents of the tabtop.com are loaded by the relevant administrators. This page illustrates the terms of use which allows users (visitors- registered) to complete purchasing, browsing and inquiring the products advertised in the tabtop.com. Approving the terms is the rule of communication between user and tabtop.com.


So,Please, read the terms carefully before using the tabtop.com


Article Three: Use terms


The user approves by virtue of these terms on:


Refraining from writing any comments, publications or sending any contents through our sites such as (libel, defamation, slander, threat, insulting, sarcastic, political, criticizing governments and cabinets, sexual, pornographic, anti-morals, anti-values, anti-religions, racial materials, containing false data, referring to information about someone without one's permission, promotions for competitive or illegal products, promoting companies or sites of the same field, containing virus, software hackers or not relevant to the subject of publication or discussions).

Refraining from harassing or chasing the users of the tabtop.com.

Refraining from contacting users who do not like this.

To prevent doubts


tabtop.com has all rights to delete any comments or contents can not be accepted or against morals, values, laws and regulations applicable in the Arab Republic of Egypt without prior notice in addition to taking all legal and actual procedures and prosecution against offenders, considering all that, file size, number of materials that can be published, available time to comment, share contents on our site and reply them are subject to our absolute special appreciation.


Article Four: Log in


The right which is given by the site to the user to use and browse our tabtop.com is not the absolute and final one but it depends on a temporary base and always retreats without any liability upon us to withdraw licenses of logging and cancelling membership without prior notice.

In order for that the user shall comply with using the tabtop.com in the permitted way and shall refrain from what is not permitted as follows:


The user may not collect or get any data about the tabtop.com users without their permissions.

The user may not copy any of the designs frameworks of our site.

The user may not use our link in an illusive way that suggests users or others that there is a relation between you and the site.


Article Five: Privacy Policy


It involves the data of the users and customers, protecting and updating them as follows:


Users data :

The site shall have the right to get the users data, to use them to improve promotional and marketing campaigns, to provide users with periodical and non-periodical propaganda bulletins, to send promotions and reductions and to appoint the dates and methods of delivery for the desired products.

Protecting data users

The site shall take all precautionary procedures to protect users' database of the site and shall have the right to take all actual, legal and judicial procedures against who will violate this database.

Updating users data

The registered user in the tabtop.com by using password can change or delete any data related to him or her.

Article Six: Errors in the site


The site and its administrators make great efforts to guarantee accuracy of the data concerning the offered products, specifications, potentials and prices. They make great efforts to update this data continuously, but this data which can be infected with an inaccuracy or incompleteness of specification, prices, potentials and availability can not meet any guarantees or liabilities upon us in case of its occurrence while retaining the full right for the site to correct, edit, change and update the data related to products without prior notice.


Article Seven: copyrights


All contents involved in the site, part of the site and all data, brands, films, graphics, pictures, music and voices……etc are subject to the laws related to protecting the copyrights according to law no.354 of 1954 concerning the issue of laws of protecting the right of authors and Law no.57 of 1935 and its amendments concerning brands applicable in Arab Republic of Egypt.


Article Eight: Liability


By virtue of these terms, the specifications, the prices and availability of products are changeable without conservation of the user and without prior notice to user. It is known that the prices included in the site are guiding ones and they do not include the costs of shipping and taxes.

By virtue of these terms, the user shall have full liabilities upon keeping confidentiality of his/ her account and password on the site and shall have full responsibilities, damages and compensations arising from all activities made through his/her account and shall not be exempted at all.


Article Nine: Purchasing online


This article deals with the methods of purchasing the products presented in the site online from the time of desire and giving purchase order to get the product and payment as follows:


1- Desire and purchase order


The user can purchase the advertised products through our tabtop.com easily and comfortably by:

Log in the site and choose the targeted products

Add the products to (shopping market) by clicking on (add to the cart)

Revise the value and price of the products

Give a purchase order by clicking on (continue purchasing)

choose the method of paying products

2- Methods of payments and prices


* After the user revises the total prices of the purchased products, he/ she can pay by the following main methods:

a- Credit cards – please, insert the required data

b- In cash on delivery after shipping- please, insert the required data to determine the time and place of delivery.


3- Methods of shipment and delivery


Through our tabtop.com, the user can request shipping any of products presented in the site to reach home by one of the shipping companies we will choose and the user shall bear the expenses of shipment.


Article Ten: Return and exchange products policy


* In case the user desires to return the purchased products through the site, it can be done as follows:


1- First case: upon shipping and receiving without opening the package.


It can be done as follows:


Contacting and communicating with us through the page of "Contact us" to show desire to return the products upon receiving immediately.

tabtop.com shall connect the representative of shipping companies to go the customer with a bill of lading to return the products.

The tabtop.com shall revise and examine the returned products upon returning to us.

The tabtop.com shall return money to the customer by the same method of payment discounting the fees of shipping and 1% of the total price as administrative fees.



2- Second case; upon receiving and opening the package without using the products with its validity and without any defects:


Contacting and communicating with us through the page of "Contact us" to show desire to return the products upon receiving immediately.

The tabtop.com shall commission the representative of shipping companies to go the customer with a bill of lading to return the products.

The tabtop.com shall revise and examine the returned products upon returning to us.

The tabtop.com shall return money to the customer by the same method of payment discounting the fees of shipping and 2% of the total price as administrative fees.


3- Third case: upon receiving and opening the package with damages in the products:



Contacting and communicating with us through the page of "Contact us" to show desire to return the products upon receiving immediately.

The tabtop.com shall commission the representative of shipping companies to go the customer with a bill of lading to return the products.

The tabtop.com shall revise and examine the returned products upon returning to us.

The tabtop.com shall return money to the customer by the same method of payment without discounting any costs and returning the fees of the first shipment of the products.


4- Fourth Case: upon receiving and using with arising manufacturing defects within 14 days from purchasing date:


Contacting and communicating with us through the page of "Contact us" to show desire to return the products upon receiving immediately.

The tabtop.com shall commission the representative of shipping companies to go the customer with a bill of lading to return the products.

The tabtop.com shall revise and examine the returned products upon returning to us.

It can be solved by two methods as follows:


First Method: products guaranteed by the authorized agent in Egypt


The customer can contact the authorized agent to get a technical report about manufacturing defects that can be attached to the products upon shipping them to us by the abovementioned methods; the customer will regain his money without any discounting or replace the products without any new shipping fees at the expenses of the customer.

The customer shall return the products by the abovementioned methods and the tabtop.com shall contact the authorized agent to know the reasons of damage ant to take all required procedures within 15 days.

Second method: products guaranteed by Tab Top


The customer shall ship the products by the abovementioned methods to allow the site to examine the products in Tab Top specialist maintenance center to take the required procedures within no more than 7 days.

Considering that the customer can immediately contact Tab Top customer services centre at 5 ankara st. Sheraton Heliopolis - Cairo in all previous cases.

It is noticed that guarantee terms shall not be applied in all cases on the defects arising from misuse or use because of customer according to law no. 67 of 2006 on issuing the laws of consumers protection applicable in Egypt.

In case of disputes about the reasons of the defects of the purchased products, meeting the requirements or its purpose and referring the matter to the consumer protection agency to take necessary procedures for that.


5- Fifth case: upon receiving, using and damage occurrence within 14 days from purchase date:


It can be solved by two methods as follows:


First Method: products guaranteed by the authorized agent in Egypt


The customer contacts the agent directly to make the required repairs.


The customer returns the products to the site by the abovementioned methods and the site shall contact the authorized to examine the defect, how to repair it, repair prices and notifying the customer by e-mail or by telephone and the value of repairing at Tab Top specialist maintenance center- considering that repairing at Tab Top maintenance center without contacting the authorized agent shall render the product out of guarantee- repairing is made after the approval of the customer on the expanses of repairs and the product shall be returned and shipped to the customer who shall pay the expanses of repairs and costs of shipment.



Second method: products guaranteed by Tab Top


The customer shall return the products by the abovementioned methods to allow the site to consult the specialist Tab Top Maintenance Center to know the reasons of damage, how to repair it, the price of repairing, informing the customer by e-mail or telephone and after the approval of the customer on the value of repairing, the product – after packaging – shall be returned to the customer to pay the value of repairing and shipment fees.

It is considered that the site gives a month guarantee for the spare used in repairing and also the same repairing is made at Tab Top Maintenance center.


Article Eleven:


Using our tabtop.com is a frank approval of bearing any compensations against any damages or loses arising from your misuse of the site and your violation to the abovementioned terms


Article Twelve: Applicable laws on disputes:


It is agreed that all terms and disputes – God forbid- are fully and partially subject to the laws applicable in Arab Republic of Egypt. Cairo Courts with all their types and degrees are competent to solve these disputes.